EFT SUPPORT & MAINTENANCE

Get more from your EFT solution

Does your organisation already use EFT? There are benefits to working with Pro2col that you won’t find anywhere else.

We are the UK’s Globalscape Master Partner. Work with us to improve the efficiency of your EFT Server and increase your support and maintenance benefits.

Discuss EFT options with us

UK support hours

Extend your levels of support and don’t wait around for US time zones. Our support and maintenance contracts provide support in UK hours, plus Globalscape’s US hours support.

Training

As Certified Training Partners for Globalscape, we can up-skill your team or train new recruits. We can even train administrators to get the most out of the software, remotely or on-site.

Add EFT modules

With access to all of EFT modules we can help you add extra functionality to your EFT Server. Additional modules can address GDPR needs, detailed reporting and much more.

Software maintenance

As well as providing support, we will keep you informed of all software updates as and when they happen. This means you benefit from Globalscape EFT continually being improved and developed.

Health check

Many EFT Servers are using old or unsupported versions. Our health check service identifies risks and our experts advise how to make the most out of the investment in the existing software.

Top Tips

Our EFT Certified experts write articles enabling you to make the most out of the software. They provide technical tips, tricks and the latest updates straight to your inbox.

WHY WORK WITH PRO2COL?

Part of your team

We don’t just sell and support Globalscape EFT. We become part of your team, informing you of updates, sharing knowledge and always on hand as your go-to expert. We’ll guide you through your file transfer life-cycle.

Save money

We can break down complex tier pricing of Globlascape EFT to just the modules you require. Our professional services are considerably cheaper than Globalscape’s, with the added bonus that we can be on-site as well as remote.

More for your money

Buying Globalscape EFT through Pro2col gives you extra support for your money. We add support during UK hours to Globalscape’s default US support hours. You will also receive extra knowledge share and handy top tips.

What do Globalscape say about us?

“Pro2col is one of our preferred partners in the UK and ROI, providing software support for the Globalscape products. They have highly technically trained staff and essentially serve as an extension of the Globalscape team in the UK.”

Trusted by our customers

We work with large organisations and smaller businesses, across multiple industries, delivering the right data transfer and file sharing solutions to fit their needs.

Below are just a few of the organisations we have worked with and what they have to say about us.

“Pro2col understands the marketplace and provided a system that was appropriate and cost-effective within our business. No hard sell just honest advice and a willingness to get it right.”

Darren Batchelor, Saga PLC

“Pro2col have been fantastically patient and have gone above and beyond the call of duty in making sure that we made the right decision and chose a product that was suitable for us.”

Sam Wong, Brit Insurance

“Pro2col resolved a problem for my company with the minimum of fuss and with an excellent product that we still use today.”

Mark Unstead, CC Media Group