MEET THE TEAM
James co-founded Pro2col in 2003 to specialise in file transfer technologies having worked in the file transfer industry with WAM!NET since 1999.
James is responsible for strategy, business development, vendor management, customer service and finance.
James is a
When not working he enjoys spending time with family and friends, supporting Everton Football Club and spending as much time outdoors as possible.
Chris is not your traditional techie with server racks under the stairs. He advocates for a healthy work/life balance, saving his love for technology for work and developing his passion for craft beer at home. Chris is a qualified brewer and has on occasion whipped out the brewing equipment. He’ll be up for a Friday pint.
He is committed to providing outstanding customer service, often building relationships with customers lasting past project delivery.
There’s capability in everyone to learn a new skill from seeing, hearing and doing. That’s why Chris embraces a difficult task and is happy to assist in areas which may not be his strong suit.
Over the years, Chris has become more passionate about the environment. He does what he can do help, opting to buy loose fruit and vegetables to reduce plastic waste.
Director of Operations
Matthew comes from a background of leading operations in both large corporate and SME environments and has worked in a variety of complex markets with a successful record in increasing business output.
Matthew is responsible for leading our operations strategy within Pro2col and delivering key objectives to grow the business. He works closely with James and Ailsa and is part of our senior leadership team.
Outside of work Matthew is a big family man and sports fanatic. He spends his time outdoors whatever the weather with his wife and young family and following his beloved Chelsea FC all over the country and Europe.
Jasmina has more than 10 years of sales and account management experience. For the last 3 years she was heavily involved in supporting channel sales in EMEA, more specifically DACH Region for the worldwide leader of security software BlackBerry/Cylance.
Jasmina’s aim is to enable our resellers and partners to be more successful, helping them grow their business and expand their market presence.
In her free time, Jasmina enjoys girl trips with her daughter, running, art and fashion.
Luke has a strong customer service background working for organisations such as LV, Sainsburys and Waitrose.
At Pro2col Luke is responsible for working on all aspects of the customer experience. He has a strong attention to detail and assists customers in a friendly and efficient manner. Luke guides all our customer renewals and helps to onboard new customers, so that all the relevant paperwork and licensing is there.
Outside of work, Luke hosts a local radio talent competition and is a keen pub quizzer. He also loves to tell jokes, just not very good ones!
Enterprise Account Manager
Aiden believes you can never know too much. He’s currently undertaking a few courses at home on digital marketing and entrepreneurship.
He has a lot of experience working for large commercial companies and is committed to helping Pro2col grow as a business.
Aiden is never one to turn down an opportunity; he moved from Birmingham to Bournemouth in a space of a week without ever visiting or viewing the apartment first!
At home, he loves nothing more than getting cuddles from his adorable rescue cat Luna. He also regularly donates to his local animal shelter and hopes all animals go to a loving home.
Globalscape Certified Engineer
Richard has been working in the fields of file transfer and middleware for around twenty years, mostly in the role of senior analyst while managing data integration at a major multi national company. Richards favourite areas of interest are automation and the enabling of communication between disparate computer systems.
More recently, Richard has worked in an advisory role with a number of variously sized companies who have implemented or are planning to implement Managed File Transfer systems. Drawing on his experience and product knowledge, he has helped guide them to make the most out of their investment.
Richard provides multi-level support to customers who are experiencing challenges in their Globalscape EFT or other File Transfer environments and has worked with leading Globalscape engineers to ensure that his knowledge of the product is optimal.
Outside of work Richard enjoys keeping aquarium fish and cooking, though not in conjunction with each other.
Head of Operations
Michelle joined Pro2col in 2009, with a strong background in customer services and business development. A strong interest in business trends and analytics has led her to research, implement and drive many projects internally and customer facing.
Michelle maintains and audits the in-house systems, manuals and processes which the Pro2col team use on a daily basis. These ensure consistent and efficient order delivery, customer satisfaction and achievement of accreditations such as ISO 9001.
Outside of work, Michelle plays Pool in a couple of local leagues, enjoys music festivals and spending time with friends.
Head of Marketing
Michael is a passionate advocate for digital marketing, community building and for leveraging data to drive marketing decisions. He encourages his team to experiment, learn and iterate and fail from time to time. He always says that Marketing is all about getting things wrong, so that you can get things right.
A flair for the creative hasn’t dimmed his ability to pepper his copy with bad puns and exclamation marks. Which means that every proofread of his work begins with an immediate exclamation purge. Despite this one or two tend to slip through the net!
To continue to learn and grow Michael committed to spending at least 15 minutes a day reading. Sometimes for pleasure, sometimes for work. He managed a successful 1016 day stretch, before missing one day for the birth of his daughter.
Having grown up in Southern Africa, Michael is a passionate conservationist and a supporter of a couple of small community charities in his old hometown.
Helen’s background was originally in customer service, managing a busy customer research enquiry department for a trade building journal. For the past 18 years she has worked in an accounts and finance role managing the purchase ledger for a high end mirror and furniture distributor.
She has joined Pro2col to provide general administration assistance to the team within accounts and customer service, keeping all systems updated and assisting in the day to day smooth running of the office.
Helen enjoys spending quality time with her family and socialising. She is a keen runner (some would say obsessed!), belonging to a local running club and participating in the local road race league.
Ye-Kwan has over 2 years experience in marketing, starting off her career at an events company. She is an all-round marketer and is particularly strong in content writing, email automation and social media marketing.
At Pro2col Ye-Kwan works with the Marketing Manager to ensure smooth delivery of the marketing strategy. As a results driven person, Ye-Kwan is keen to follow up on campaigns and is always looking for ways to improve.
Outside of work Ye-Kwan keeps fit by walking her dogs and playing tennis. She likes socialising with her friends, either grabbing some drinks or playing board games too. Her favourite games include Sushi Go Party, Ticket to Ride, Spendor and Coup.