Support & Maintenance Renewal
Globalscape originates from the US, which makes dealing directly with their support team, who come online about 1pm, sometimes a little troublesome. But there is no need to worry, at Pro2col we provide complimentary standard support services to all our customers with a valid vendor contract.
For maintenance renewals simply;
- Log on to the EFT Admin Application
- Navigate to the Help menu
- Click on “About Globalscape EFT Server”
- Clicking inside the Server Licence information box highlights your licence information.
- Click copy button (greyed out)
Paste the results into the quote request opposite or email to firstname.lastname@example.org.