for Globalscape EFT Server

Achieving High Availability Across Datacentres

Oct 14, 2016 | EFT, Top Tips

More and more organisations we’re talking to at the moment want to know how they can deliver High Availability and/or Disaster Recovery. So we thought we’d cover it in this top tip, it may be something you too are considering for your EFT infrastructure.

Many organisations now have more than one datacentre to ensure that mission critical systems are available nearly 100% of the time. Sending and receiving data using a Globalscape EFT Server frequently comes into the mission critical category but how do you achieve i? An obvious configuration would be to put a single node of a HA pair in each datacentre. Leaving out the networking issues of global and local traffic managers and load balancers, this would, on the face of it, would be the most logical configuration.

Both EFT Server and Mail Express support Active/Passive High Availability using windows clustering, but Globalscape will not support this configuration across datacentres. EFT Server also supports Active/Active High Availability where EFT acts as its own cluster manager. However, even with low network latency between the data centres, splitting an EFT Active/Active HA Pair across data centres is not a supported configuration either.

EFT Active-Active Layout

EFT Active-Active Configuration

The good news is that there are alternative ways to achieve the same functionality in a supported configuration.

If you are running in a virtualised environment, leveraging virtual technology such as VMware’s SRM, you’ll be able to automatically failover an EFT or MailExpress server to another datacentre. This allows an Active/Active configuration in the primary datacentre to give maximum resiliency and only in the case of the complete loss of the datacentre will the configuration be moved to the secondary datacentre.

This approach has a couple of advantages

  1. Server resilience during datacentre failure – while it is an extreme scenario, loss of a data centre can sometimes take a significant time to recover. During this time, having your system running in a HA mode will give you additional protection against system failure
  2. Gateways help connectivity – because of the way that EFT and MailExpress initiate the connections to DMZ Gateways, as long as the networking routes are in place, external partners will be able to use the same connection settings to transfer files within a few seconds of the servers coming up, irrespective of their location.

If you need to run EFT Server across more than one datacentre and SRM is not appropriate, there is a ‘sync tool’ application available that can be used to push configurations from a standalone EFT server to another EFT Server, which can be located on a remote datacentre. While it does not give a “true” Active/Active configuration, the sync tool, combined with shared storage, will allow the two EFT instances to appear the same. Another advantage of the EFT sync tool can also be that either EFT server can host sites, which are not needed to be replicated (such as test sites).

If you wish to discuss how to achieve HA in your infrastructure, don’t hesitate to give the team here a call on 020 7118 9640.